FAQ

All our herbal soup packs and tea blends are made from natural herbs grown on our own pesticide-free farm in the Netherlands. We strictly avoid any Chinese factory processing. Unlike many untraceable products on the market, we insist on full control from cultivation to formulation — ensuring every new mum can nourish safely and with peace of mind.

Yes. All practitioners are UK-registered Chinese medicine professionals with extensive clinical experience working and interning locally.

To ensure every mother receives the most appropriate care, all services begin with an online consultation.

👣 Here is how to book in 5 simple steps:

1. Contact us via Instagram or Facebook. Our team will respond promptly.

2. We will schedule an online consultation with one of our registered practitioners.

3. The practitioner will conduct a 15-minute initial diagnosis to understand your condition and design a personalised plan.

4. Make payment to confirm your booking.

5. We will then arrange for a practitioner or therapist to visit your home at the scheduled time.

Yes. We can support conditions like headaches, insomnia, menstrual issues, and joint/muscle pain through acupuncture, moxibustion, cupping, and massage. Our treatments aim to improve your body constitution and offer faster, safer relief than common painkillers—ideal for situations where seeing a GP is difficult.

We offer a variety of soups and teas tailored for pre/postnatal recovery, sleep improvement, and womens health. All formulas are prepared by registered Chinese medicine practitioners using herbs grown on our own farm. You can consult via our website or WhatsApp. Our practitioners will recommend the right packs and arrange delivery.

If you're in central London, same-day personal delivery may be possible. Otherwise, we will arrange reliable shipping to ensure you receive the products on time.

It depends on the type of service you require. For example, if you are looking for postpartum care, and you are outside London or its surrounding areas, we will first assess your location and offer a selection of caregivers who either live nearby or are willing to travel across regions to support you.

Once matched, the postpartum caregiver will provide a direct quote. Simply pay a deposit to secure your booking; the remaining balance can be settled before your baby is born. No matter which area you live in, we will do our best to arrange a suitable caregiver for you.

We offers professional Chinese medicine postnatal services, including home acupuncture, lactation massage, wellness guidance, and personalised postpartum meal planning. We tailor herbal drinks and sweet soups based on your body condition and the UK climate. Services are available across London and surrounding areas to support mothers during their confinement. 

Our TCM-based postpartum service combines professional Chinese medicine care with traditional support. Practitioners customise meals and treatments to match the mother's constitution, ensuring faster recovery and fewer complications.

We begin two months before the expected delivery with regular check-ins via phone or WhatsApp. One month prior, our practitioner finalises a personalised postpartum meal plan.

Dads only need to pre-buy the ingredients, and the carer will prepare meals directly based on the plan—no need to leave the house. This improves care quality and allows more focus on the mother and baby.

Compared to traditional helpers who mainly provide daily assistance, our approach emphasises internal recovery for long-lasting health benefits.

Based on the mother condition, our registered Chinese medicine practitioners provide customised postnatal care, including herbal treatments, meal planning, massage, and lactation support. Our holistic service improves sleep, relieves pain, and helps manage emotional and physical challenges, making recovery smoother and more comfortable.

Prices vary depending on the location, type, and frequency of the service. Initial consultation is free, and you will receive a clear quote before confirming. Bookings can be made via WhatsApp or our website. For postpartum care, we recommend enquiring six months before your due date to secure availability.

Yes. Postpartum mothers often face physical and emotional challenges—from poor sleep and pain to mood swings and lactation issues. Our services are specifically designed to address these needs through personalised plans created by registered Chinese medicine practitioners and experienced massage therapists.

Sorry, we do not offer wholesale orders. Since each person’s condition and recovery pace varies, all soup and tea packs must be tailored by a registered practitioner at the time of need to ensure safety and efficacy.

Even the same persons body may change over time, so we do not recommend reusing past formulas or ordering in bulk. At Myrtle Natural, we believe in personalised treatment based on time, condition, and individual constitution for the best results.

Becoming a Safe, Trusted Choice for UK Mothers

Supporting You Every Step – Begin Your Healing Journey with Confidence

As a first-time mum, you deserve the gentlest care. Our TCM-based postpartum team combines Eastern wisdom with modern medical needs – protecting your body and mind from Day One.

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